Refund Policy – Jiomotabhai.com
Thank you for shopping at Jiomotabhai.com. We strive to ensure your satisfaction with every purchase. Please read our refund policy carefully before making a purchase.
1. Eligibility for Refunds
Refunds are applicable only for defective, damaged, or incorrectly shipped products.
Requests must be made within 7 days of receiving the product.
Products must be unused, in original packaging, and with all tags intact.
2. Non-Refundable Items
The following items are not eligible for refunds unless proven defective:
Products without original packaging or tags.
Items damaged due to misuse or mishandling by the customer.
Digital products, downloadable software, or services.
3. How to Initiate a Refund
To request a refund:
Contact our customer support at [info@jiomotabhai.com] within the eligible period.
Provide your order number, product details, and reason for refund.
Attach images/videos of the defective or incorrect product (if applicable).
Our team will review the request and respond within 3-5 business days.
4. Refund Process
Approved refunds will be processed to the original payment method within 7-10 business days.
For cash on delivery (COD) orders, refunds will be issued via bank transfer.
Shipping charges (if applicable) are non-refundable unless the return is due to our error.
5. Exchange Policy
If you prefer an exchange for a defective/wrong item, we will replace it subject to availability.
6. Contact Us
For any refund-related queries, email us at [info@jiomotabhai.com] or call [Customer Care Number].
Note: Jiomotabhai.com reserves the right to modify this policy at any time.